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Grand Funding

We take privacy seriously.

At Grand Funding, we’re committed to keeping our customers’ information safe, and being transparent about how we collect and use the data from your account. For more information about how we secure and protect your data, view our Security Policy.

Grand Funding, Inc., and its affiliates (collectively, “Grand Funding,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, share, and safeguard information when you access our website, mobile applications, or use our products and services (collectively, the “Services”).

Please review this Privacy Policy carefully. We may update it from time to time, and if we make material changes, we will notify you on our Site or through other appropriate means.

1. Information We Collect

We collect Personally Identifiable Information (PII) that can be linked to you as an individual or your business. This includes information you provide directly, information collected automatically as you use our Services, and information from third parties.

Information You Provide

Applications for Financing: When applying for business funding, you may provide your name, email address, phone number, business details (name, type, size), financial information (bank statements, credit history, payment history), Social Security or Tax ID numbers, and other relevant details.

Feedback: Any reviews, suggestions, survey responses, or other communications you provide.

Information Collected Automatically

  • Usage Data: Pages you visit, links clicked, and frequency of access.
  • Device and Browser Data: IP address, device ID, operating system, browser type, application version, and similar information.
  • Location Data: Approximate location based on your IP address or device settings.

Information from Third Parties

We may receive information about you from partners, credit reporting agencies, identity verification providers, or other service providers to provide our Services or verify your identity.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services;
  • Verify your identity and perform due diligence;
  • Process and manage your funding applications;
  • Maintain and service accounts (including automatic payments);
  • Communicate updates, support messages, or marketing materials (where permitted by law);
  • Analyze trends and user behavior to enhance the Site experience;
  • Detect fraud or illegal activities and enforce our legal rights; and
  • Aggregate and de-identify information for reporting and research purposes.

By submitting information through our website, forms, applications, or other communication channels, you consent to receive communications from Grand Funding by phone, email, and text message regarding your inquiry, application, requested services, account updates, and other related communications.

3. SMS Communications

If you provide your mobile phone number through our website, forms, applications, or other communication channels, you consent to receive text messages and phone calls from Grand Funding regarding your inquiry, application, requested services, account updates, appointment reminders, customer support, and other service-related communications.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out of receiving text messages at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us using the information provided below.
  • Consent to receive text messages is not a condition of obtaining financing or any other service.

4. How We Share Your Information

We may share your information in the following ways:

  • With our parent company or affiliates;
  • With third-party lenders, brokers, and other business partners as necessary to provide or facilitate our Services;
  • With vendors who provide services such as hosting, maintenance, communications, and analytics;
  • When required by law or to protect our legal rights;
  • In connection with mergers, acquisitions, financing transactions, or asset sales; and
  • With your consent or as otherwise disclosed at the time of collection.

Grand Funding does not sell personal information to third parties.

Mobile information, messaging consent, and phone numbers collected for SMS communications will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track site usage and performance;
  • Save preferences and improve user experience; and
  • Provide targeted content and marketing relevant to your interests.

Opting Out

You can block or delete cookies through your browser settings. For additional guidance, visit AboutCookies.org.

We may also use third-party services to monitor and improve user experience. You may opt out using the links provided by those services where applicable.

6. Opt-Out Preference Signals

We honor Global Privacy Control (GPC) signals and other browser-based opt-out requests for privacy preferences. Please note that these settings must be configured on each browser or device you use.

7. Choices About Your Information

Access and Updates

You may access, correct, or update your information through your account or by contacting us.

Marketing Preferences

You may unsubscribe from marketing emails using the link provided in our emails or by contacting us.

Testimonials or Public Posts

You may request removal of personally identifiable information you have voluntarily submitted where applicable.

8. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed to be completely secure.

Bank account information you provide is read-only, and we cannot modify it.

9. Third-Party Links

Our Services may contain links to external websites. Grand Funding is not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our Services are not intended for children under the age of 13. If we learn that a child has provided personal information, we will take reasonable steps to delete it.

11. Notice to Nevada Residents

Nevada residents may opt out of the sale of personal information. While we do not currently sell personal information, you may submit a request by emailing contact@grandfunding.us.

12. Notice to California Residents (CCPA/CPRA)

California residents have rights regarding their personal information, including:

  • The right to know what information we collect;
  • The right to request deletion or correction of personal information;
  • The right to opt out of the sale or sharing of personal information where applicable; and
  • The right not to be discriminated against for exercising their privacy rights.

Submitting Requests

Email contact@grandfunding.us or call (646) 722-8421.

Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

13. Accessibility

We are committed to making this Privacy Policy accessible. Please contact us if you require this Privacy Policy in an alternative format.

14. How to Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Email: contact@grandfunding.us

Phone: (646) 722-8421

This Privacy Policy covers the following topics: