We take privacy seriously.
At Grand Funding, we’re committed to keeping our customers’ information safe, and being transparent about how we collect and use the data from your account. For more information about how we secure and protect your data, view our Security Policy.
Grand Funding, Inc., and its affiliates (collectively, “Grand Funding,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, share, and safeguard information when you access our website, mobile applications, or use our products and services (collectively, “Services”).
Please review this Privacy Policy carefully. We may update it from time to time, and if we make material changes, we will notify you on our Site or through other means.
1. Information We Collect
We collect Personally Identifiable Information (PII) that can be linked to you as an individual or your business. This includes information you provide directly, information collected automatically as you use our Services, and information from third parties.Information You Provide
Applications for Financing: When applying for business funding, you may provide your name, email, phone number, business details (name, type, size), financial information (bank statements, credit history, payment history), Social Security or tax ID numbers, and other relevant details. Chat or Support Interactions: Messages, name, phone number, and any other information you provide during live chat or support interactions. Feedback: Any reviews, suggestions, survey responses, or other communications you provide.Information Collected Automatically
Usage Data: Pages you visit, links clicked, and frequency of access. Device and Browser Data: IP address, device ID, operating system, browser type, application version, and similar information. Location Data: Approximate location based on IP address or device settings.Information from Third Parties
We may receive information about you from partners, credit reporting agencies, identity verification providers, or other service providers to provide our Services or verify your identity.2. How We Use Your Information
We use your information to provide and improve our Services, verify your identity and perform due diligence, process and manage your funding applications, maintain and service accounts (including automatic payments), communicate updates, support messages, or marketing materials (with your consent), analyze trends and user behavior to enhance the Site experience, detect fraud or illegal activities and enforce legal rights, and aggregate and de-identify information for reporting and research purposes.3. How We Share Your Information
We may share your information in the following ways: with our parent company or affiliates, with third-party lenders, brokers, lead generation partners, and other business partners, with vendors who provide services like hosting, maintenance, and analytics, when required by law or to protect our legal rights, in connection with mergers, acquisitions, or asset sales, and with your consent or as otherwise disclosed at the time of collection. We do not share text message opt-in information with third parties.4. Cookies and Tracking Technologies
We use cookies and similar technologies to track site usage and performance, save preferences and improve user experience, and provide targeted content and marketing relevant to your interests.Opting Out
You can block or delete cookies through your browser settings. For additional guidance, visit AboutCookies.org. We also use third-party services to monitor and improve user experience (e.g., FullStory). You may opt out using the links provided by those services.5. Opt-Out Preference Signals
We honor Global Privacy Control (GPC) signals and other browser-based opt-out requests for privacy preferences. Please note that these settings must be configured on each browser or device you use.6. Choices About Your Information
Access and Updates
You may access, correct, or update your information through your account or by contacting us.Marketing Preferences
You may unsubscribe from marketing emails using the link in our emails or by contacting us.Testimonials, Blog/Forum Posts
You may request removal of personally identifiable information you provide.7. Security
We implement commercially reasonable security measures to protect your information. However, no online system is completely secure. Bank account information you provide is read-only, and we cannot modify it.8. Third Party Links
Our Services may contain links to external websites. Grand Funding is not responsible for the privacy practices of third-party websites.9. Children’s Privacy
Our Services are not intended for children under 13. If we learn that a child has provided information, we will take steps to delete it.10. Notice to Nevada Residents
Nevada residents may opt out of the sale of personal information. While we do not currently sell personal information, you may submit a request to contact@grandfunding.com.11. Notice to California Residents (CCPA/CPRA)
California residents have rights regarding their personal information, including:- The right to know what information we collect
- The right to delete or correct personal information
- The right to opt out of sale or sharing
- The right not to be discriminated against for exercising privacy rights